Frequently Asked Questions
Are there setup fees to get started?
No, there are no setup or installation fees required to get started with OrbisX. You can start today and pay nothing upfront with a free trial and then continue for a fixed monthly investment with no contracts. We do have a premium setup service if you don’t want to setup your account yourself or don’t have the time – we are here to help or you can use our training videos for each feature you want to setup as well. In both scenarios we make the process super easy and the majority of OrbisX is setup with defaults so you can start using it right out of the box on day one.
Do I have to sign a contract?
No. We do not force you to sign any contracts to use OrbisX. This means you can pause or cancel your subscription at anytime and even restart your subscription at a later time with no penalty.
How many devices can I use?
As many as you want. Since we’re a cloud-based solution, you can use OrbisX on your phone, tablet or computer. We do not impose any device limits. We even have mobile apps for both Android and iOS devices available in the app stores.
Is the trial the same as the paid version?
There are no limitations or differences between the trial and paid versions of OrbisX. We want you to truly see the benefits and experience all of the features that OrbisX has to offer. For this reason we have made the trial version complete with all the bells and whistles of the paid version.
How many users can use the system?
With your OrbisX subscription you can have unlimited users. We want your entire team to be able to experience the benefits of OrbisX without you having to choose who gets access or be penalized for having more staff. Add as many or as few as you want with no limits!
I’m a new business, can you help me out?
Absolutely. We love working with new businesses trying to get off the ground. We offer discounts and packages to grow alongside you. We’re very flexible and we put our members ahead of profits. We want you to succeed and we know you can, especially with the right software in place to help you run your business. Let’s work together, just reach out and we can work something out for sure!
Can I try it out?
Of course. We offer a free trial period without collecting any credit card information so you can make sure we’re a good fit. We know you will love OrbisX and your business will thrive with our software. Take it for a test drive and you’ll see why OrbisX has been crowned the Swiss Army Knife of CRMs!