OrbisX Knowledge Base
Reduce Cancellations with Cancellation Offers
Sometimes cancellations happen in your detailing business. Whether it be that customers can’t make the agreed time or something else has come up. With OrbisX app for detailers you can automate your confirmation and cancellation process and present customers with a cancellation offer during the cancel process to help persuade them to keep their appointment. This helps to maximize your customer acquisition efforts and minimize your losses because it takes a lot more energy, time and money to acquire new customers than it does to keep them!