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Customer Communications – SMS/MMS/Voice

Centralized Communication Hub

Stay connected with your customers through our all-in-one communication hub, designed to keep your business running smoothly and efficiently. With seamless integration of SMS, MMS, and Voice calling through trusted partners like Dialpad and Twilio, OrbisX ensures that every interaction is affordable, reliable, and packed with the features you need.

SMS Messaging

Effortlessly send and receive text messages with our SMS integration. Whether it’s appointment reminders, promotions, or follow-ups, our SMS tools ensure your messages are delivered instantly. Powered by Dialpad and Twilio, this feature allows you to maintain a direct line of communication with your customers, ensuring they never miss a beat.

MMS Messaging

When words aren’t enough, our MMS integration steps in. Share images, videos, and more with your customers to create a richer, more engaging communication experience. Perfect for sending before-and-after photos, product details, or even quick video updates. Backed by Dialpad, our MMS service guarantees high-quality multimedia messaging that enhances customer interactions.

Voice Calling

Take your customer service to the next level with our Voice calling feature, exclusively powered by Dialpad. Make and receive calls directly through OrbisX, with the added benefits of AI-driven insights and call recordings to improve customer support. Dialpad’s robust platform is known for its reliability and excellent customer service, ensuring that your voice communications are as smooth and effective as possible.

Bulk SMS Marketing Campaigns

Maximize your outreach and take your marketing to the next level with our powerful Bulk SMS sending feature for auto shops and detailers. This tool allows you to target specific leads or customers with precision, using filters like vehicle age, last appointment date, and more. Whether you’re running promotions, sending reminders, or re-engaging lapsed customers, our Bulk SMS feature ensures your message reaches the right audience at the right time.

Why is this so powerful? Because it puts you in control of your marketing, allowing you to segment your audience and deliver personalized messages that resonate. By targeting customers based on their specific needs and history with your business, you can increase engagement, boost response rates, and drive more conversions—all with just a few clicks.

Bring all business conversations together on a single platform that integrates with OrbisX seamlessly and helps you automate note-taking, and help your team stay productive.

Send affordable SMS messages to customers with OrbisX and the Twilio integration for a seamless instant message experience for your customers with one-way and conversational messages.

Start growing, automating and streamlining your business today with OrbisX